Refund Policy

Refunds or replacements will be determined on an individual basis. We want you to be satisfied, so please contact us within 30 days of receiving your purchase if you have a problem.

Refunds will not be given based on scent and returns will not be accepted since we produce personal hygiene products.

If you wish to cancel an order, please contact us as soon as possible because orders cannot be cancelled once they are shipped. We reserve the right to cancel any unshipped order. 

Allergies and skin sensitivities vary from person to person and can change over time. Please stop using if adverse reaction occurs and see a physician if it persists or is severe. Please read product description carefully before purchasing. It is always a good idea to test a new product on a small area on skin before using all over. Email us at info@lglsoap.com before purchasing if you have further questions about ingredients. LGL Soap Designs LLC is not responsible for adverse reactions to our products.